At Soleo Footwear London, we believe that great service starts with being always available. Whether you have a question, a concern, or simply want to share your feedback, we’re always happy to listen. Your satisfaction is our top priority, and we’ll do everything we can to make sure you feel well taken care of.

You can reach out to us anytime at info@soleofootware.com, or use the contact form at the bottom of this page—whichever is more convenient for you. Our goal is to respond to your message within 24 hours.

Our customer service hours are:

Monday to Friday: 9:00 AM – 6:00 PM

Sunday to Sunday: 10:00 AM – 3:00 PM

Meet Hannah and James

Hannah and James are our dedicated customer service team, always ready to assist you. With patience and enthusiasm, they answer all your questions, big or small. They make sure you feel heard and supported, so you can move forward with confidence. Their friendliness and expertise make every customer experience truly special.