Privacy policy

Privacy Policy – Soleo Footwear

At Soleo Footwear, your privacy is not just protected — it’s respected. We are committed to safeguarding your personal information and ensuring full transparency in how we collect, use, and protect your data.

What Information Do We Collect?

When you browse our website, place an order, or create an account with Soleo Footwear, we may collect the following information:

  • Your name and contact details (email address, phone number)

  • Billing and shipping addresses

  • Payment information (processed securely)

  • Items purchased or saved to your wishlist

  • Technical data such as your browser, device type, and site interaction behavior

Why Do We Collect This Information?

We collect this data to offer a seamless and personalized shopping experience, including:

  • Processing and delivering your orders

  • Sending order confirmations and shipping updates

  • Notifying you about product launches, promotions, or exclusive offers

  • Conducting internal analytics to improve website functionality and your overall experience

We do not sell your personal data to third parties. In rare cases, we may be required to disclose your data to comply with legal obligations or regulatory requirements.

How Do We Protect Your Data?

Your data is stored securely using encryption and protected systems. Only authorized personnel within Soleo Footwear have access to your information — and solely for legitimate business purposes.

We implement technical and organizational safeguards to prevent unauthorized access, loss, or misuse of your personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

Cookies allow us to:

  • Remember your preferences

  • Understand user behavior on our site

  • Personalize content and ads (where applicable)

You can control or disable cookies at any time via your browser settings. For more details, please see our Cookie Policy.

Your Rights

As a customer of Soleo Footwear, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to incorrect or outdated information

  • Request deletion of your data (subject to legal retention obligations)

  • Withdraw consent for marketing communications at any time

To exercise these rights, simply contact us via the form on our website or email us at privacy@soleofootwear.com.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. We encourage you to review this page periodically to stay informed.

Contact Us

If you have questions, concerns, or complaints about how we handle your data, please reach out. We're here to help.

📩 Contact: [Contact Form on Website]
📧 Email: privacy@soleofootwear.com